Terms of Service

Last updated: 10/8/2025

Welcome to BigMeUp

These Terms of Service ("Terms") govern your use of BigMeUp's career development platform. By accessing or using our services, you agree to be bound by these Terms. If you disagree with any part of these terms, you may not access our service.

Our Services

BigMeUp provides AI-powered career development tools including:

  • • Personalized performance review generation
  • • AI-powered career guidance and coaching
  • • Professional achievement tracking and quantification
  • • Colleague feedback collection and management
  • • Career goal setting and progress tracking

User Accounts & Registration

Account Creation

  • • You must provide accurate and complete information
  • • You are responsible for maintaining account security
  • • You must be at least 18 years old or have parental consent
  • • One account per person (no shared accounts)

Account Responsibilities

  • • Keep your login credentials secure
  • • Notify us immediately of any unauthorized access
  • • You are responsible for all activity under your account
  • • Do not share your account with others

Acceptable Use Policy

What You Can Do

  • • Use our services for legitimate career development
  • • Upload your own professional information
  • • Share feedback with colleagues (with consent)
  • • Export your data and content

What You Cannot Do

  • • Violate any applicable laws or regulations
  • • Upload malicious content or spam
  • • Attempt to reverse engineer our platform
  • • Use our services for unauthorized commercial purposes
  • • Harass or impersonate other users

Intellectual Property Rights

Your Content

You retain ownership of content you upload. You grant us a limited license to use your content to provide our services and improve our platform.

Our Platform

BigMeUp owns all rights to our platform, software, and proprietary technology. You may not copy, modify, or distribute our intellectual property.

Payment & Subscription Terms

Pricing & Billing

  • • Subscription fees are billed in advance
  • • Prices may change with 30 days notice
  • • All fees are non-refundable except as required by law
  • • Failed payments may result in service suspension

Cancellation & Refunds

  • • You may cancel your subscription anytime
  • • Cancellation takes effect at the end of your billing period
  • • No refunds for partial months or unused time
  • • We may offer refunds at our discretion

Privacy & Data Protection

Your privacy is important to us. Our collection and use of personal information is governed by our Privacy Policy, which is incorporated into these Terms by reference.

Data Protection Commitments

  • • We implement appropriate security measures
  • • We process data in accordance with GDPR and other applicable laws
  • • We provide data export and deletion capabilities
  • • We notify users of data breaches as required by law

Disclaimers & Limitations

Service Availability

We strive for high availability but cannot guarantee uninterrupted service. We may perform maintenance or updates that temporarily affect service.

AI-Generated Content

Our AI-generated content is for guidance only and should not replace professional advice. You are responsible for reviewing and validating all generated content.

Limitation of Liability

Our liability is limited to the amount you paid for our services in the 12 months preceding the claim. We are not liable for indirect, incidental, or consequential damages.

Termination

Termination by You

You may terminate your account at any time by contacting us or using the account deletion feature in your settings.

Termination by Us

We may terminate or suspend your account for violations of these Terms, with or without notice. We will provide notice when possible.

Effect of Termination

Upon termination, your access to our services will cease. We will retain your data for 30 days, after which it may be permanently deleted.

Governing Law & Disputes

Applicable Law

These Terms are governed by the laws of [Your Jurisdiction]. Any disputes will be resolved in the courts of [Your Jurisdiction].

Dispute Resolution

We encourage resolving disputes through direct communication. If that fails, disputes will be resolved through binding arbitration in accordance with the rules of [Arbitration Organization].

Changes to These Terms

We may update these Terms from time to time. We will notify you of material changes via email or through our platform. Your continued use of our services after changes become effective constitutes acceptance of the new Terms.

Contact Us

Email:

Address: [Your Company Address]

Phone: [Your Phone Number]

If you have any questions about these Terms, please contact us. We're here to help and ensure you have a clear understanding of our service agreement.

These Terms of Service are effective as of 10/8/2025. By using BigMeUp, you acknowledge that you have read, understood, and agree to be bound by these Terms.

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